HyperTOM, what if you turned Microsoft TEAMS into a contact center

HyperTOM, and if you transformed Microsoft TEAMS into a contact center

CHEOPS TECHNOLOGY offers you on Tuesday, June 29, 2021 from 10:00 to 11:00 a webinar on its HyperTOM offer, or the intelligence to manage your dialogues in Microsoft Teams.

Boost the efficiency and performance of your customer relationship through better management of your exchanges and call routing.

With the HyperTOM (Telephone On Microsoft Teams) solution, don't just use Microsoft Teams as a telephony system, but as a tool for managing and optimizing your customer relations. Benefit from the rich functionality of a state-of-the-art unified communications platform and much more:

Anywhere365, the world's first official Microsoft Certified Cloud Contact Center for Microsoft Teams, is able to leverage the (voice) capabilities of Microsoft Teams. Route calls directly to Teams-equipped agents with full functionality, such as call recording, real-time translation, IVR, supervisor, reporting, wallboards and more.

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PROGRAM:

• 1.   Introduction to Cheops Technology
• 2.   HyperTOM Overview / Anywhere365 Addon Overview
• Anywhere365 Presentation
• MS Teams Dialogue Cloud Solution
• Demo
• 3. Q&A
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